1. LCD & LCM Display: Design, Manufacturing LCD & LCM (TN, STN, CSTN, TFT); OEM Service for COG, TAB & COB LCD Modules.
2. Guarantee: In order to ensure our products' quality, each process has been aranged QC. And there are many advanced machines introduced to check the products quality. The goods will have a ramdom test before delivery. One year for warranty under normal use.
Product replacement and warranty
If you have any prodcut quality problem, you can send it back to us with the original condition,we will repair or exchange new one for you.
If you have any using problem of the products which buy from Qihang, please feedback to us first, and we will discuss the issue with you. Via our technical support, we can dig out your using problem via our technical support in most of cases.
Lost Products: If products get lost in delivery, or you still do not get your item for a long time, please contact our customer service timely. We will deal with this ASAP. Please do not deal with it all by yourself, we want you communicate with us. Usually, we will provide tracking number and tracking link timely. If products get lost on the way and we get confirm from couriers, we will arrange redelivery for your products. If you want ship it through express, then you need to pay express shipping fee.
Qihang has a complete quality management system and passed the ISO9001:2015 quality system certification.The products conform to SGS,BV, RoHS, Reach and other certifications.
Qihang is a professional manufacturer of LIQUID crystal display (LCD), backlight (LED) and liquid crystal display (LCM). Qihang always adheres to the "quality first" concept, strictly controls the various processes of production operations, and conducts 100% inspection of shipped products.
Our company is located in Shenzhen, which has the "City of Entrepreneurship". The company has been established nearly for 10 years and has always believed in humanistic care. It has created a group of stable and excellent work teams to provide satisfactory services to customers.
Packaging and delivery
Packing Details : Packing with box, it also can package as your request
Delivery Details : 3-30 days delivery via DHL, UPS, TNT, FEDEX, HK Register. Can also send as your requirement.
FAQ
Q: How can I get the samples?
A: Send inquiry → Offer quotation →Confirm quotation & pay tooling charge → Provide drawing → confirm drawing → make tooling & samples → Samples finished → Delivery via freight or sea collect
Q: How long can I expect to get the sample?
A:Contact with drawing: 2-3 days Sample time: 10-15 business days
Q:Will you offer free sample?
A: Yes, we usually provide 5-8pcs free samples, you just need to pay the tooling charge.
Q: What's your shipping method?
A: We provide comprehensive shipping methods.Display
For small quantity orders we ship by UPS Air-Express,or DHL/FEDEX/TNT/EMS Express service, it is safe and fast.
For large quantity orders we ship by buyer's cargo agent in China, we can also ship by Air transportation or sea transportation.
Q: Do you offer custom solution?
A: Yes,we can offer custom solution if standard products couldn't meet buyer' requirements.
Q: What is the MOQ?
A: Generally if you choose the different products, our minimum order qty also will be different.
Q: What about the delivery time?
A: The LCD products need 3-6 weeks to be made after receive deposit.
Q: Does your product have any warranty?
A: Yes, we offer 12 months warranty for our products. Damage due to misuse, ill treatment and unauthorized modifications and repairs are not covered by our warranty.
Q: What's your payment method?
A: We usually accept the payment methods include T/T, D/P, Western Union and Paypal. 30% deposit in advance and balance before shipping upon the payment amount.
